Frequently asked questions
Answers to the most common questions about Anuma, privacy, models, and billing. For more, visit anuma.ai .
Privacy & Security
Is my data really private on Anuma?
Yes. Privacy is the default in Anuma. Your conversations and memory are encrypted and stored under your control. Nothing is shared unless you choose. Learn more about privacy.
Who can see my conversations and memory?
Only you. Anuma can’t access your conversations or memory or read your data, nor can AI companies, unless you explicitly share something with them.
What does “private memory” actually mean?
Private memory means Anuma remembers your preferences, past conversations, and projects, but it stores them in a private, encrypted vault you control. AI models can temporarily use that memory to help you, but they don’t get to keep it. Learn more about Memory Vault.
Do AI models like GPT or Claude store my data when I use them in Anuma?
When you use closed source models, your message is sent to their servers so they can generate a response. Anuma limits what they see and keeps your private memory separate. While external providers may log data under their own policies, they don’t get permanent access to your full history or vault. For maximum privacy, use open source models.
What happens if I delete a conversation or memory?
It’s deleted for good. Anuma doesn’t keep backups or hidden copies. Deleted means deleted.
Can I choose between open source and closed source models?
Yes. Use open source models (DeepSeek, Kimi, Qwen) for maximum privacy — no data leaves your device. Use closed source models (ChatGPT, Claude, Gemini, Grok) when you want the most powerful commercial AI. You choose the right model for each task.
Models & Features
How is Anuma different from ChatGPT or Claude?
ChatGPT and Claude are single AI apps with their own memory and rules. Anuma is your private AI space that lets you use 40+ AI models while keeping your memory under your control instead of theirs.
Can I switch AI models without losing context?
Yes. You can move between GPT, Claude, Gemini, and other AI models without starting over. Your context stays with you, so every model already knows what you’re working on. You can also use Auto Model to let Anuma choose the best model automatically.
Will my memory sync across my devices?
Yes. You have the option to securely sync your encrypted memory across devices. This is similar to how iMessage syncs, but for your AI. Learn more about backup.
What happens if I lose my device or switch phones?
Your encrypted memory is tied to your secure identity, not a single device. When you sign in on a new device, your encrypted memory can be restored safely without exposing it to anyone else.
Billing & Plans
Can I access all Anuma features with the free plan?
Yes. All plans include access to all Anuma features — every AI model, Council Mode, encrypted memory, AI agents, and creation tools. You can upgrade anytime as your needs grow.
Can I upgrade or downgrade anytime?
Yes. Plans are flexible. You can upgrade instantly, and downgrades take effect at the next billing cycle. No cancellation fees. See pricing .
What if I need more credits?
You can purchase credit packs anytime in the app for instant top-ups. Learn more about credits.
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